Q: I have an older Ross model. Do you offer spools for discontinued reels?

A: Yes! We offer spare spools for all of our Discontinued/Heritage models. These can be special ordered through any of our Authorized Ross dealers.

Q: I looked at your Dealer locator, but there are no Ross dealers local to me. Can I buy directly from Ross?

A: Unfortunately, no. We do have several preferred online retailers that can be found through links on each of our product pages.

Q: Do you have a Pro Discount? If so, who qualifies?

A: Yes! Pro account access is by invitation only. Visit our Industry site for information and registration. 

Q: Where can I find more information (backing capacity, weight, diameter) of a specific model?

A: Please visit our Product Help page for published specifications on both our current and Heritage products.

Q: Where is Ross located?

A: The entire Ross operation including manufacturing plant, offices, warehouse, and service department are all in Montrose, Colorado. For specific inquiries, please CONTACT US.

Q: I have an old Ross reel. How much is it worth?

A: Some of the older Ross reels are highly sought-after and collectible. The best way to get a current value is to check online auction sites and the For Sale pages of fly fishing forums.

Q: Can you mail me a Ross catalog?

A: Yes! Just CONTACT US and we can send you a printed copy. You can also view our downloadable E-Catalog here.

Q: Can you send me an email newsletter then?

A: Sure. Sign up for our e-newsletter, here. You should also follow us on Facebook, Instagram and Twitter for the latest news, product info, and even a few giveaways.

Q: Who owns Ross Reels?

A: Ross is proudly owned by Mayfly Outdoors. More information is available here.

Q: LOOKING FOR WARRANTY, SERVICE AND PARTS?