Warranty & Repairs
"Since 1973, Ross has and always will stand behind the quality of our products."Ross Reels® branded fly reels purchased through an Authorized Dealer are covered by a limited lifetime warranty for as long as the product is on the market.* This limited lifetime warranty only applies to the original owner and is not transferable. This limited lifetime warranty is limited to repair or replacement of the product only, and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This limited lifetime warranty does not cover normal wear and tear, fire, theft, loss, discontinued products or negligence that causes damage to the product. Any intentional damage or improper or illegal misuse of the product voids the limited lifetime warranty. Discontinued products may be replaced with different models where appropriate, as determined in the sole discretion of Ross. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, which may vary from state to state. To qualify for warranty service, the original owner must return the product to Ross with a Product Service Form, or the warranty return will be refused and sent back to the customer. All shipments to Ross must be freight paid. Ross reserves the right to determine whether to repair or replace any product covered by this warranty. Ross further reserves the right to change, modify, or discontinue the design of any product previously manufactured at any time with or without notice and without assuming any obligation to the consumer under the limited lifetime warranty. Discontinued products may be replaced with newer models when necessary. * Products not purchased through an Authorized Dealer are not covered under this warranty. Please return all warranty products with a completed Product Service form.
* FOR ALL ROSS FLY RODS, PLEASE CONTACT US DIRECTLY FOR ANY QUESTIONS *